Security posture summary
Compliance alignment: NIST 800-53, FedRAMP High, DoD IL5 readiness.
Collection scope
What we collect
Contact information, relationship details, and service member identifiers.
Date of birth, SSN (or last four), and government-issued photo ID.
Address details used for identity verification only.
Protection model
How we protect your data
Encryption in transit between your browser and verification systems.
Strict access controls, auditing, and security monitoring aligned to federal compliance standards.
Retention policy
How long we retain your data
Data is retained only as long as required for verification and legal requirements, then scheduled for secure deletion.
Standard retention window: 24 months.
Non-negotiables
What we will never do
Sell or market your data, or share SSN/DOB/ID images outside verification.
Request SSN or verification codes through email, phone, or SMS.